Privacy Policy
At Frannyman.com, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website. We uphold the principles of data protection and transparency in accordance with international data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your trust is important to us. That is why Frannyman.com is committed to handling your personal information lawfully, fairly, and in a transparent manner. We implement robust security protocols and processing standards to ensure your personal data is handled in strict accordance with applicable data protection frameworks, with particular emphasis on your rights under GDPR, CCPA, and other relevant regulations.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of Frannyman.com, and it covers all personal data collected through our website, services, and direct interactions (e.g., customer support). For the purpose of GDPR and other similar data protection regulations, FrannyMan (operating under the domain frannyman.com) is the Data Controller responsible for determining the purposes and means of processing your personal data.
If you have any questions about this policy or our data collection practices, please contact us at: [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– Usage Data: Includes data about how you use our website, such as your IP address, browser type, geographic location, referral source, pages visited, time spent on each page, and session identifiers.
– Account Data: Includes information you provide upon account registration or profile creation, such as your full name, mailing address, email address, and telephone number.
– Profile Data: Includes your user behavior, preferences, purchase history, saved items, product interests, and other information related to your activities on frannyman.com.
– Communication Data: Includes your interactions with us, including customer support queries, feedback, surveys, direct messages sent through contact forms, and other communication records.
– Technical Data: Includes device information such as operating system, device type, screen resolution, system configuration data, and browser settings.
– Transaction Data: Includes purchase details, order history, shipping and delivery information, and payment confirmation data (note: sensitive payment data is handled securely by trusted third-party payment processors and is not stored directly on our systems).
– Preference Data: Includes your marketing consent preferences, communication choices, subscription statuses, and records of your interests as they relate to specific products or content offerings.
4. Legal Bases for Processing
We rely on one or more of the following legal bases for the collection and processing of personal information:
– Consent: We will obtain your consent before processing data for purposes such as marketing communications, optional cookies, or data sharing with external partners.
– Performance of a Contract: When processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering a contract (e.g., processing orders, account functionalities).
– Legitimate Interests: Where applicable, we may process your data for legitimate business interests, such as improving our website, preventing fraud, and enhancing your experience—provided these interests do not override your fundamental rights.
– Legal Obligation: We may process your data when required to comply with a legal obligation, such as responding to subpoenas or applicable regulatory requirements.
5. Your Rights
As a user of frannyman.com, you hold the following rights under GDPR, CCPA, and applicable data privacy laws:
– Right of Access: You have the right to request and receive a copy of the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal information.
– Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary, or when consent has been withdrawn, subject to legal retention obligations.
– Right to Restriction of Processing: You can request temporary suspension of our processing of your data under certain conditions.
– Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
– Right to Object: Where we process your data based on our legitimate interests or for direct marketing purposes, you have the right to object to such processing.
To exercise any of these rights, please submit a request via [email protected]. We will respond in accordance with applicable laws and within a reasonable timeframe.
6. Security Measures
Frannyman.com implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
– Encryption of data in transit and at rest.
– Role-based access controls and authentication policies.
– Regular security and compliance training for personnel.
– Secure backups and disaster recovery procedures.
– Routine security assessments and third-party audits.
7. International Data Transfers
In certain instances, your data may be transferred or stored outside your country of residence, including to jurisdictions not recognized as having equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place, such as:
– Standard Contractual Clauses approved by the European Commission.
– Adequacy decisions where applicable.
– Binding corporate rules or other recognized legal mechanisms.
By using frannyman.com, you acknowledge and consent to the transfer, storage, and processing of your data in accordance with this policy.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. Specific retention periods include:
– Account Data: Retained while the account remains active and for up to 6 years afterwards for legal compliance.
– Transaction Data: Retained for 7 years for financial auditing and legal purposes.
– Communication Data: Retained for 2 years to monitor customer service effectiveness.
– Technical and Usage Data: Retained for a maximum of 12 months for analytics and system optimization.
– Marketing Consent Data: Retained until consent is withdrawn or becomes invalid.
9. Cookie Policy
Frannyman.com uses cookies and similar technologies to offer a smooth, personalized browsing experience. The types of cookies we use include:
– Essential Cookies: Required for website functionality and secure login.
– Functional Cookies: Enhance website usability (e.g., remembering preferences).
– Analytics Cookies: Help analyze website traffic and user behavior via tools like Google Analytics.
– Performance Cookies: Monitor and improve overall system performance and responsiveness.
10. Cookie Management and Compliance with GDPR & CCPA
When visiting frannyman.com for the first time, you are presented with a cookie consent banner, giving you the opportunity to manage which cookie categories you accept. You may update your preferences at any time by accessing the Cookie Settings section of our website.
Under GDPR and CCPA, you may also request information about the cookies set on your device, object to the use of non-essential cookies, and exercise your right to opt-out of the sale of personal data (as defined under CCPA).
11. Special Protections for Children Under 13
Frannyman.com is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in that age group. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it. Parents and guardians who believe that their child has submitted personal information should contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to amend this Privacy Policy at any time in order to reflect changes to our website practices or legal obligations. Any material changes will be posted on this page, and where appropriate, we will notify you through a banner notice or via direct email if you are subscribed to our mailing list.
We encourage users to review this policy periodically to remain informed about how we are protecting personal data.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Website: https://frannyman.com
We take your privacy seriously. Frannyman.com is fully committed to upholding all GDPR and CCPA obligations, ensuring transparency, and maintaining your trust. If you believe your rights have been violated, please reach out to us directly for resolution.