PRIVACY POLICY
At frannyman.com, we are committed to safeguarding the privacy, confidentiality, and security of the personal data of our users. We respect your fundamental rights to data protection and transparency, and we process your personal information responsibly, in compliance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. INTRODUCTION
This Privacy Policy describes how frannyman.com (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal data in connection with our services. We are committed to ensuring that your personal information is treated with care and integrity. By using our website, you agree to the terms of this Privacy Policy.
2. SCOPE OF POLICY AND ROLE AS DATA CONTROLLER
This Privacy Policy applies to personal data collected through the website frannyman.com and any related services, platforms, or communication channels. We act as the “data controller” when determining the purposes and means of processing your data under the GDPR.
If you are a California resident, this Policy also describes your rights under the CCPA. For such users, we act as the “business” as defined under California law.
3. CATEGORIES OF PERSONAL DATA WE PROCESS
We collect and process various types of personal information, which may include:
a. Usage Data
Information automatically collected about how you access and use frannyman.com, including internet protocol (IP) addresses, browser types, browsing patterns, page views, access time, and referring site information.
b. Account Data
Data you provide when creating an account or registering for services: full name, mailing address, email address, and phone number.
c. Profile Data
Information regarding your preferences, buying patterns, browsing behavior, interests, and user profile interactions on our website.
d. Communication Data
Your correspondence and engagement with us, including contact forms, customer support messages, feedback, and email communication history.
e. Technical Data
Details on the device and software used to access our site—such as operating system, device identifiers, screen resolution, language settings, and configuration data.
f. Transaction Data
Data related to purchases and payments, such as transaction amounts, order details, shipping information, billing addresses, and payment method (not including full payment card details processed directly by third-party processors).
g. Preference Data
Information related to your communication preferences, marketing consents, and chosen interest areas.
4. LEGAL BASES FOR PROCESSING
We process your personal data only when legally permitted under applicable laws, including on the following bases:
– Consent: When you provide voluntary, informed permission (e.g., for marketing emails).
– Contractual Necessity: To perform a contract or deliver requested products and services.
– Legitimate Interests: For purposes such as enhancing security, improving services, analyzing website traffic, or detecting fraud, provided such interests do not override your fundamental rights.
– Compliance with Legal Obligations: Where required to fulfill legal milestones or law enforcement inquiries.
5. YOUR RIGHTS UNDER GDPR AND CCPA
Depending on your jurisdiction and applicable law, you may have the following rights:
– Right of Access: To request copies of your personal data in our possession.
– Right of Rectification: To correct inaccurate or incomplete personal information.
– Right of Erasure: To request the deletion of your personal data, subject to legal exceptions.
– Right to Restriction: To request restricted processing of your data under specific circumstances.
– Right to Data Portability: To receive your data in a structured, commonly-used, machine-readable format.
– Right to Object: To object to data processing based on legitimate interests or for direct marketing.
– Right to Opt-Out (CCPA): To instruct us not to sell your personal information, if applicable.
To exercise any of these rights, please contact us at [email protected].
6. DATA SECURITY MEASURES
We implement and maintain appropriate technical and organizational measures designed to protect your personal data from unauthorized access, accidental loss, alteration, disclosure, or destruction. These include:
– HTTPS/SSL encryption for secure data transmission;
– Role-based access controls and authentication mechanisms;
– Regular security audits and security awareness training for staff;
– Data redundancy through secure backups and disaster recovery planning.
7. INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred or stored outside your country of residence, including in jurisdictions that may not offer the same level of data protection. In such cases, we ensure an adequate level of protection through safeguards such as Standard Contractual Clauses approved by the European Commission or ensuring the processing takes place in jurisdictions deemed adequate under GDPR.
8. DATA RETENTION POLICY
We retain your personal data only as long as reasonably necessary for the purposes set out in this Policy, including legal, regulatory, tax, or accounting obligations. General retention periods include:
– Account and Profile Data: Retained for the duration of your account and a limited period thereafter to ensure service continuity and compliance.
– Communication and Support Data: Retained for up to 24 months from the date of last correspondence.
– Transaction Data: Retained for 7 years in accordance with tax and financial regulations.
– Marketing Preference Data: Retained indefinitely until you withdraw consent or object.
9. COOKIE POLICY
We use cookies and similar technologies on frannyman.com to enhance functionality, analyze performance, and personalize user experiences. These may include:
– Essential Cookies: Required for website functionality and cannot be disabled.
– Functional Cookies: Enable personalization such as remembering your preferences.
– Analytics Cookies: Collect aggregated usage statistics to improve site performance.
– Performance Cookies: Monitor and optimize platform speed and responsiveness.
10. COOKIE MANAGEMENT & COMPLIANCE
Upon your first visit to frannyman.com, you will be presented with a cookie banner offering choices to accept or reject certain categories of cookies. You can adjust or withdraw your consent at any time through our Cookie Settings interface or by modifying your browser settings.
Our implementation complies with GDPR’s consent requirements and honors opt-out signals under the CCPA, such as via browser-enabled “Do Not Track” headers where supported.
11. CHILDREN’S PRIVACY
frannyman.com is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data inadvertently, please notify us at [email protected], and we will delete it promptly.
12. CHANGES TO THIS PRIVACY POLICY
We may update or amend this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal obligations. Where material changes are made, we will provide clear notification via our website or direct communication, where appropriate.
We encourage you to review this Policy periodically to remain informed of how we are protecting your data.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://frannyman.com
We are fully committed to protecting your privacy and complying with applicable data protection laws. If you have any privacy-related inquiries, please do not hesitate to reach out.